Having Trouble with Your Unit?. For clear, step-by-step guidance, watch our helpful support videos designed specifically for Amazon customers:. Dental Pod support videos:. Why isn't the Dental Pod cleaning my oral appliance?. Why isn't my Dental Pod

Having Trouble with Your Unit?For clear, step-by-step guidance, watch our helpful support videos designed specifically for Amazon customers: Dental Pod support videos:<a href="https://www.youtube.com/watch?v=cLihPEUoTBE&amp;ab_channel=ZIMADENTAL" target="_blank" rel="noopener noreferrer">Why isn&apos;t the Dental Pod cleaning my oral appliance?</a><a href="https://youtu.be/2gvy8n7pQmM" target="_blank" rel="noopener noreferrer">Why isn&apos;t my Dental Pod turning on?</a><a href="https://youtu.be/T9ziSrKGFvQ" target="_blank" rel="noopener noreferrer">Why is my Dental Pod loud or making an unusual sound?</a><a href="https://youtu.be/W1erXT-wc-M" target="_blank" rel="noopener noreferrer">How do I use the Dental Pod?</a><a href="https://youtu.be/19b6CSgYIJ8" target="_blank" rel="noopener noreferrer">What&apos;s in my Dental Pod box?</a> Dental Pod Pro support videos:<a href="https://www.youtube.com/watch?v=h2TRuOEye8A" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">How do I use the Dental Pod Pro?</a><a href="https://www.youtube.com/watch?v=ZzUbrLL84vs" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">Why isn&apos;t the Dental Pod Pro cleaning my oral appliance?</a><a href="https://www.youtube.com/watch?v=aTzLPoWPj7U" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">Why isn&apos;t my Dental Pod Pro turning on?</a><a href="https://www.youtube.com/watch?v=erginvLydyQ" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">Why is my Dental Pod Pro loud or making an unusual sound?</a> Still Need Help?If your issue isn&#x2019;t resolved, our dedicated Amazon support team is here to assist you with personalized help.<a href="https://contact.gorgias.help/forms/iheafqfw" id="isPasted">Click Here for Amazon Priority Support</a>

Watch Amazon-Specific Support Videos

Click here for a free 1-year product warranty

To ensure you can enjoy your Amazon order with confidence, we offer a free 12-month manufacturer&apos;s warranty on all our products. This warranty is designed to provide peace of mind and give you access to enhanced support for your product.&#xA0; <h2 data-mce-fragment="1" id="how-to-register-your-product">How to Register Your Product</h2>Registering your product for warranty coverage only takes a couple of minutes.&#xA0;Simply complete our warranty registration form using the link below:<a data-mce-fragment="1" data-mce-href="https://linktr.ee/zimadentalwarranty" href="https://zima-dental-canada.myshopify.com/apps/product-registration?form=product-registration" style=" text-decoration: none;" target="_blank" rel="noopener noreferrer">Click here to register your product today</a> <h2 data-mce-fragment="1" id="how-to-claim-a-replacement">How to Claim a Replacement</h2>In the unlikely event that your product incurs a manufacturing defect, you can claim a replacement by completing our <a href="https://zimadental.ca/apps/product-registration?form=warranty-claim">warranty claim form</a>.Once the form is submitted, Lucy from the Amazon Support Team will review your claim and reach out to you directly.&#xA0;For more information on what our warranty includes, please refer to our terms of service&#xA0;<a href="https://zimadental.ca/policies/terms-of-service" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">here</a>.

Register For Your FREE 1 Year Warranty

Click here to contact our dedicated Amazon Priority Support Team

If you&#x2019;ve purchased any of our products on Amazon, you now have access to Amazon-specific priority support through a new dedicated team.If you need assistance with your Zima Dental product or have any questions, click the link below to access your priority support:<a href="https://contact.gorgias.help/forms/iheafqfw">Click Here for Amazon Priority Support</a>Our New Amazon Community Support Executive, Lucy, is ready to help resolve your issue quickly.&#xA0;

Need Help?

If requested by our CS team, please click the link below to fill out the Amazon Tracking Form

If requested by our CS team, please click the link below to fill out the Amazon Tracking Form:<a href="https://eu-submit.jotform.com/252235559911359" target="_blank" rel="noopener noreferrer">CLICK HERE</a>

Amazon Tracking Form

We're here to help! Please reach out to our team if you have any questions or require further assistance

← Back to Shop

Contact Us

Zima Dental Support CA

Amazon Support

What's wrong with other cleaning methods?

Can't I just clean my appliance with a toothbrush?

Will the Dental pod cause damage to my dental appliance?

Can the Dental pod clean Aligners/Invisalign?

Can the Dental pod clean Retainers?

Can the Dental pod clean Night guards and Bite guards?

Can the Dental pod clean Dentures?

Can you put two appliances in the Dental pod at once?

Why doesn't the Dental pod have a UV light?

Is there an auto stop function?

What temperature water should I use?

Can I run multiple cleaning cycles?

Should I clean my dental appliance everyday?

Does the Dental pod use a lot of electricity?

Can the Dental pod clean jewellery?

How do I clean the Dental pod after use?

Can I leave my appliance in the Dental pod overnight?

Can I share the Dental pod with my partner/family?

Is the Dental pod really better at cleaning than alternative methods?

Dental pod

What are the tablets for?

How do the tablets work?

Why do I need tablets too?

Can I use tablets from other brands in the Dental pod?

What ingredients are found in the tablets?

Ultrasonic Boosting Tablets

What is Max Clean mode?

What is the modularity feature?

What can the Dental Pod Pro clean?

Why should I upgrade to the Dental Pod Pro?

Will the Dental Pod Pro damage my appliance?

How do I clean the Dental Pod Pro after use?

Dental Pod Pro

How effective is the UV light we use?

How does the sliding lid mechanism work?

Does the Zima UV Case need water?

Is the Zima UV Case safe for airports and travel?

What can Zima UV Case hold?

Can Zima UV Case hold more than one appliance at a time?

What is the case made of?

What is the power source for Zima's UV Case and how long does the battery last?

Do I need a Dental pod and a Zima UV Case?

Zima UV Case

How long will my order take to arrive?

Can I track my order?

Do you ship internationally?

What is your return policy?

General

What are Protective Cleaning Wipes for?

Zima Protective Cleaning Wipes

FAQs

Managing Your Subscription

How To Sign Up

Ultrasonic Boosting Tablets Subscription

Not Seeing Results From Your Dental pod?

I have a question

My Unit is Broken

Request a Return

Problem With Your Unit?